We offer tenants multiple convenient payment options including the ability to setup automated E-Payments and mail checks or money orders to our office. Our advanced payment systems process all received rents the same business day, which means our owners receive their rental funds fast. Rental payments are processed and electronically deposited into the owner's bank account. (Owners may elect to have funds mailed in the form of a check)

Our real-time reports and online tools allow owners to review the status of all tenant balances and payment information at any time using a web browser.

How It Works

Our treatment strategy contacts tenants over multiple contact methods throughout the month including home phone, mobile phone, email and lettered mail. Each contact reminds the tenant of their payment status and urges them to make a payment using one of the convenient payment methods available.

You will see a change to the delinquency rates and payment habits of your tenants within the first month.

	Experience a delinquency phone message
	View a delinquency letter

The Owner Portal system provides rental owners with a level of control and insight that is unavailable elsewhere, including:

Access to property and financial information 24/7
Real-time reports including rents received and draws
Submit questions and service requests directly to your manager
Review outstanding charges and make payments
Monitor and track all rental income transfers to your bank account

Watch an overview of the Owner's Portal

Our solution includes an online system that provides tenants full access to their account ledger and the tools required to manage E-payments. After logging into a secure web site tenants will have access to the following:

View account ledger including all charges and payments
Ability to make one-time E-payments
Setup recurring E-payments with full control to modify or cancel
Submit service requests to our support team

Watch a quick demo of the Tenant Account Management system