Why Connected?

Wondering what makes Connected the best option for you? How about we give you our top 5 reasons!

Expertise

It seems that all management companies claim to be experts. Any company can process an owner's assessment check, pay an insurance bill or get a quote for snow removal.

The real test is whether or not the management team can guide their clients through any situation that may come up. Our ability to lead our clients and handle even the most complex and critical issues is where Connected provides real value. Review some examples.

Hand Crafted for Small to Mid-sized Associations

If you are a board member of a smaller association you will find that our entire management solution has been designed just for you. We have carefully constructed each component of our service to meet the specific needs of small to mid-sized associations.

Management companies are typically all-too-willing to sign up any association that they can. The success of their clients take a back seat to their primary objective: make as much money as possible. That's not the Connected way.

Could we make more money by signing up associations of all sizes? Sure. Doing so, however, would prohibit us from guaranteeing the success of our clients and providing each with a level of personalized care that is unmatched anywhere in Chicago. We wouldn't trade the success of our clients for anything.

Client Tested, BBB Approved

We are proud to be A+ rated with the Better Business Bureau; not an easy feat for a management company. We encourage you to take a few minutes to review the feedback offered by some of our board members.

Proven & Safe

At Connected, not only have we made client satisfaction our top priority, we prove it by backing up our promises. Each and every one of our clients is free to cancel their service at any time with no fees or penalties.

We believe that our 98% annual retention rate coupled with our constant growth speaks volumes about our ability to ensure the success of our clients and our dedication to customer support.

Chicago Born & Bred

Chicago is one of a kind. Nowhere is this more apparent than in the governing of condominium associations.

Almost all of the complex and critical issues that your board will face have "chicago specific" elements. Meaning, the information that you need to know, the resources that you need to access and the correct steps that the board must take to handle any of these critical issues are very different if the association is located in Chicago versus the suburbs or a different state.

How then can a management company provide an expert level of guidance and leadership if their internal resources are spread across multiple cities or states? They can't. They are forced to provide a generic, vanilla management solution; providing the basics, but failing to deliver education and guidance for complex and critical issues.

Connected has spent the past seven years becoming true experts in the management of Chicago-based associations. We have handled thousands of the most difficult and complex issues on behalf of our clients. We can confidently claim that we will provide your board with education, advice and leadership related to any situation that your association may face.