With our no-term contracts, we don't rely on long term commitments to force our clients to stay. Our clients choose to stay each and every month!

 

 

If you would like to learn more or would like to view letters of reference please contact one of our helpful account managers or complete our contact form.

main > client feedback

Have you seen the reviews from our management clients?

Many times the most powerful information comes from the people that are using a service. We rely heavily on client reviews and feedback to continuously improve our management offering. Since all clients have the freedom to cancel their management agreement with Connected at any time, it is our top priority to provide the industry's leading customer support and produce measurable results each and every month.

Below you will find a sampling of feedback, references and reviews from our clients. We will happily provide letters of reference for our rental property management and condominium association management services; just ask!
 

| general feedback | tenant placement


Management Reviews & Feedback

"I am kept apprised of all communication between Connected and my tenants. Connected handles everything for me and it makes my life much less stressful. In an emergency, I know Connected will be there for me. Everyone that I have worked with at Connected has been customer-oriented and very friendly; I have enjoyed working with everyone.

Connected is very proactive and addresses any issues immediately. They also keep me apprised of the status of any such situation. I have a very good feeling about Connected Property Management, completely trust them and trust we will have a long lasting relationship."

Matthew Cox

"Being a Landlord for a long time was a nightmare. Working 60+ hour weeks partnered with issues with my building and tenant complaints was not a productive combination to say the least. Now, I do not have to be hassled with these Landlord related matters and I can focus 100% on my primary source of income, which in itself is worth every dollar paid to CPM on a monthly basis. Furthermore, customer service with CPM has been excellent!

In regards to execution of repairs, CPM has proven to always get the job done efficiently. From coordination, to performing tasks at hand, and re-confirming job is acceptable and complete at the end, CPM does a fantastic job and I would recommend their service to any Landlord."

Matt Bowman

"Let me say up front that I have been very happy with the quality of service I've received from Connected. Your agents are courteous and helpful, and I greatly appreciate it."

Philip Bess

"I like having the buffer between myself and the tenant. With this being my first rental unit, and being unfamiliar with Chicago leasing laws, I also feel more confident that the activities associated with operating a rental are being handled within the boundaries of the Landlord-Tenant Ordinances."

Michael Holmes

"Having Connected manage my property has definitely been a load off my mind.  It's great knowing that they're looking out for the property and making sure it stays in good condition. Overall, Connected's customer service has been good. I've always been able to get in touch with someone relatively quickly with any questions or concerns.

For me, Connected has been a great solution to my management needs.  My property got rented quickly to a reliable tenant, any minor issues have been dealt with with little or no stress, and best of all I no longer need to worry about trying to sell the property during this period when the real estate market has been so low."

Amey Libman

"I am very pleased with Connected's professional handling of my property."

Kendrick Khoe

"My experiences with Connected Property Management Company have been very positive and would highly recommend them to all family and friends."

Maida Tran
 

Tenant Placement Reviews & Feedback

"CPM did all the work advertising and screening; all I had to do was approve the tenant which saved me a lot of time."

Michael Holmes

"Connected filled my vacancy in a very timely manner. Despite market conditions, I was pleasantly surprised how quickly they found a very reputable tenant for my property."

Matthew Cox

"CPM's ability to fill my vacant units was effective. Entire process was very efficient and I was completely impressed."

Matthew Bowman

"They have helped me with showing the place, found reliable renters, managed all the details, provided monthly operational statements, and dealt with unforeseen issues from the condo board association."

Maida Tran

"Connected did a good job of quickly filling the unit. A tenant was set up within a week or two of Connected taking over management responsibilities."

Amey Libman