Association Management Package

This section details the powerful components of our full service management offering. Please note that we also offer a "Financial Only" management package for associations that do not need assistance with the maintenance and repairs of their property or those that need the least expensive management option available. Many of our clients upgrade to our full service management after we have been able to enhance their financial position.

The Full Management package covers everything required to effectively manage a condominium association. The features of our solution have been grouped into three categories: Financial, Maintenance and Administrative.

Financial Features

Online Account Management Our solution includes an online system that provides unit owners full access to their account ledger and the tools required to manage E-payments. After logging into a secure web site owners will have access to the following: View account ledger including all charges and payments Ability to make one-time E-payments Setup recurring E-payments with full control to modify or cancel Submit service requests to our support team Watch a quick demo of the Online Account Management system

Collection of assessments

Treatment of delinquencies Our treatment strategy contacts owners over multiple media types throughout the month including home phone, mobile phone, email and lettered mail. Each contact reminds the owner of their payment status and urges them to make a payment using one of the convenient payment methods available. You will see a change in delinquency rates and payment habits of your owners within the first month! Experience a delinquency phone message View a delinquency letter

Initiation & changes to assessments

Payment of all association expenses

Design and deployment of interest-earning strategies for reserves

Monthly financial reports Take a glance at our Reporting Overview

Assistance with all tax filings

Creation and monitoring of annual budget

Insurance evaluation and obtaining of bids

Full maintenance and reconciliation of all bank accounts

Maintenance Features

Ownership of all vendor & contractor relationships

Vendor selection

Start-to-finish coordination of all vendor & contractor work

Full access to Connected's network of partners offering below-market prices

True 24x7 emergency support

Onsite Inspections & reports View a sample inspection report!

Proactive maintenance plan based on onsite analysis

Maintenance & repair calendar

Administrative Features

Owner's Forum - This is a must-have for your association. Watch a video review of the Owner's Forum!

Board meeting attendance

Insurance Claims

Rules & fine enforcement

Dispute resolution

Corporate annual filings

Registered Agent filings

Legal coordination

Handling of all owner updates

Welcome packet creation & delivery for all new owners

Trash rebates

Pricing

Our management package is offered at a low, fixed monthly fee with no hidden costs. Best of all, since our offering is designed for small to mid-sized associations, we offer aggressive pricing for even the smallest buildings. Please contact one of our helpful account managers to discuss your needs so we can provide you with a personalized proposal and pricing. As always, we will beat any management firm's price for Illinois association management!