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"i wanted to make you aware of what a great job [our manager] and your company have been doing. I can think of very few companies that I deal with that actually provide exceptional customer service. Connected Property Management is on that list.

I am on the board, but I travel almost every week and have no time to spend on building issues. Being able to count on [our manager] to keep us up to date and tell us exactly what we need to do is a life saver. Keep up the great work!"

  - Christine Pawnee
main > condo association management > complex issues

The Confusing, Stressful & Complex

When complex issues arise you will be guided and protected by the experts at Connected. Your board will be carefully educated on all available options and provided with clear recommendations based upon our vast experience in these areas.

Very few companies managing small to mid-sized associations are equipped to handle complex issues, such as the samples below. With Connected, you're covered!

  • Determining which repairs are the legal responsibility of the association versus the unit owner.

  • Legally restricting or limiting the leasing of units.

  • Taking possession of delinquent owners' units, renting the property and managing the temporary tenants.

  • Addressing building code violations and representing your association in court.

  • Protect the association when a unit enters foreclosure.

  • Understanding the lending laws and which association attributes can affect the ability to sell your unit.

  • Types and levels of legally required insurance coverages and mechanisms for enforcing unit owner compliance.

  • Controlling resident activities to protect the building such as move-in/out policies, pet policies and smoking restrictions.

  • Obtaining FHA certification for the association.

  • Legal and correct procedures for the adoption of the annual budget.

  • Legal and correct procedures for board elections.

  • Proper use of the association's insurance policy.

  • Legal and correct procedures for adopting a special assessment.

  • Handling of unit owners declaring bankruptcy.

  • Property tax appeals.

  • Addressing owner disputes and law suits.

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